Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a crypto casino we cover? This page explains how to reach the BTC Casinos team and what you can expect once you do.
How to Get in Touch
Email is the best way to reach us. We read every message that comes in and try to respond within two working days. You can write to us at [email protected].
If you let us know upfront what your message is about — a review query, a correction, a partnership enquiry, or something else — we can get it to the right person faster and give you a more useful answer.
What We Can Help With
BTC Casinos exists to help US players compare crypto casinos, so most of the messages we get fall into a few categories:
- Questions about our reviews — Want more detail on how a site handles supported coins, payout speed, or its no-KYC process before you sign up? Ask us directly.
- Corrections — Bonus terms, licensing details, and supported cryptocurrencies change often at offshore operators. If something on our site looks out of date, tell us and we will look into it.
- Content suggestions — If there's a crypto casino topic, coin, or comparison you'd like us to cover — say, deposit methods, wagering requirements, or a specific game provider — let us know.
- Partnership or editorial enquiries — If you represent a crypto casino or a relevant service and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you toward support resources, and you can reach the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time.
What This Site Can't Help With
We're an independent review and comparison site, not a crypto casino, a payment processor, or a legal or tax advisor. That means we cannot:
- Access, close, or verify your account at any casino listed on this site
- Process deposits, withdrawals, or bonus credits on a casino's behalf
- Give definitive legal advice on whether offshore crypto gambling is permitted from your specific state — please check your own state's laws, and consult a qualified professional for tax or legal questions
For account-specific issues — a stuck withdrawal, a bonus dispute, or a KYC request from a casino — you'll need to contact that casino's own support team directly, since we don't have access to individual player accounts.
How We Handle Your Message
Every message is read by a real person on our team, not answered by an automated system. Our target is to reply within two working days, though this can run a little longer during busier periods. If your enquiry needs more research — for instance, a licensing or payout claim we need to double-check — we'll tell you that rather than leave you waiting without an update.
We take accuracy seriously across our site, including our Best Non GamStop Casinos 2026 guide and our wider crypto casino rankings, so reader feedback genuinely shapes what we publish and when we revisit a page.
A Reminder Before You Reach Out
BTC Casinos covers offshore crypto casinos, which operate under licences such as Curaçao or Anjouan rather than any US regulator, and sit in a legal grey area for US players — always check your own state's rules before playing. Our content is intended for adults of legal gambling age in their state or jurisdiction (18+ or 21+ depending on the operator), and nothing on this site should be read as a guarantee of winnings or a substitute for professional legal, tax, or financial advice.
Whatever brings you to this page, thank you for taking the time to write in. We'll do our best to give you a straight, useful answer.